GDPR General Information:
Data Controller and Contact Information
Legal Basis for Processing
We ensure that we have a valid legal basis for processing personal data under the GDPR. The legal bases we rely on for processing personal data include:
- Consent: We may process personal data based on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw your consent at any time.
- Contractual Necessity: If you enter into a contract with Waves Computer, we may need to process your personal data to fulfill our contractual obligations.
- Legal Obligations: We may process personal data to comply with legal obligations to which Waves Computer is subject.
- Legitimate Interests: In certain cases, we may process personal data based on our legitimate interests, provided they are not overridden by your rights and interests.
Rights of Data Subjects
Under the GDPR, you have specific rights regarding your personal data. These rights include:
- Right of Access: You have the right to request access to the personal data we hold about you and receive a copy of that data.
- Right to Rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain situations.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller.
- Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing purposes.
- Right to Lodge a Complaint: If you believe that your rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority.
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When personal data is no longer needed, we securely delete or anonymize it.
Waves Computer takes the security of your personal data seriously. We implement technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.
Information We Collect
We may collect the following types of information from you:
- Personal information such as your name, address, email address, phone number, and other contact details.
- Payment information, including credit card details, if applicable.
- Information you provide when contacting us, placing an order, or participating in surveys or promotions.
Use of Information
We may use the collected information for the following purposes:
- Processing and fulfilling your orders for products and services.
- Providing customer support and responding to your inquiries.
- Sending you transactional communications, such as order confirmations and shipping updates.
- Personalizing your experience and tailoring content based on your preferences.
- Conducting market research, surveys, or analysis to improve our products and services.
- Sending promotional materials or marketing communications if you have opted to receive them.
- Complying with legal obligations or enforcing our rights and policies.
We may share your personal information with third parties in the following circumstances:
- With your consent or as necessary to fulfill your orders or requests.
- With service providers who assist us in operating our business, such as payment processors, shipping companies, or IT service providers, subject to confidentiality obligations.
- With business partners or affiliates for joint marketing efforts, provided you have given your consent.
- In response to a legal request or to protect our rights, property, or safety.
- In connection with a corporate transaction, such as a merger or acquisition, where your information may be transferred to a new entity.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Waves Computer Supplies may transfer your personal data to countries outside the European Economic Area (EEA) where different data protection laws may apply. When we transfer personal data to such countries, we ensure that appropriate safeguards are in place to protect your data as required by the GDPR.
If you have provided your consent or where permitted by applicable laws, we may send you marketing communications via email, SMS, telephone, or other channels. These communications may include information about new products, special offers, discounts, events, and other relevant updates.
Consent and Opt-Out
We will only send you marketing communications if you have provided your explicit consent or where otherwise permitted by applicable laws. You have the right to withdraw your consent for marketing communications at any time. You can do so by:
Clicking the “unsubscribe” link provided in our marketing emails.
- Once you opt out of receiving marketing communications, we will promptly update our records to ensure that you no longer receive such communications from us.
Please note that even if you choose to opt out of marketing communications, we may still send you non-promotional transactional or service-related communications regarding your orders, account, or other important updates.
We do not sell or provide your personal data to third parties for their direct marketing purposes without your consent. However, we may engage trusted third-party service providers to assist us in our marketing activities, such as email marketing platforms or advertising agencies. In such cases, we ensure that these providers are compliant with applicable data protection laws and have appropriate safeguards in place to protect your personal data.
DPO Contact Details
Waves Computer Supplies has appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with applicable data protection laws. You can contact our DPO for any questions, concerns, or requests related to the processing of your personal data or our privacy practices.
DPO Contact Information:
Name: Dheeraj Bhatia
Please feel free to reach out to our DPO if you have any inquiries regarding your privacy rights, data protection, or any other privacy-related matters. Our DPO is dedicated to addressing and resolving any concerns you may have in a timely and professional manner.
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you wish to exercise these rights or have any questions or concerns about our privacy practices, please contact us using the information provided at the end of this policy.
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